FasTrak is warning of text messages being sent to customers claiming they have outstanding account balances and must pay in full or risk penalties or legal actions, the toll collector said Wednesday.
According to FasTrak, which operates the statewide toll system, some customers have received scam texts asking them to click on fraudulent websites to pay their bills. “You have an outstanding toll,” one of the text messages said, “Your toll account balance is outstanding. If you fail to pay by March 24, 2025, you will face penalties or legal action.” FasTrak does not use texts to request payment by text via website. Customers are asked to visit bayareafastrak.org or call the customer service center at (877) BAY-TOLL (229-8655) to make payments. FasTrak asks customers who have made payments via fraudulent websites to contact their bank or credit card company to report the charges.
A very easy way to tell if it’s a scam is to look at the sender’s email address. I recently received one of these emails, and when I looked at the sender’s address it was something like “brian.ev@dr.farg”
I’m pretty confident that’s never going to be an email address Fastrak uses.
I got one too, noticed the email address was bogus and deleted the email.
I am receiving text messages saying that stupid crap that they are going to suspend my registration but if you looked at the text it’s in the group text so multiple people are seeing this and it is a scam.
likely more legit than cal-trans that will send due payments to the franchise tax board.
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Log into Fastrak and check your account status & balance.
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How stupid can these people be?
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Sheezus.
I get that garbage several times a week …. delete!
It’s a scam designed to fool tbe elderly.
Educate your parents/grandparents about these scams.
I got one recently also, but I haven’t lived in California since April 2022! My plates were turned into the Great State of Florida, and both of my FasTrac were turned in also and accounts were closed
Sounds like FasTrak data base may be hacked. ??? If so, they should be just like any business that gets customer data stolen… they have to buy you a credit security subscription ,,, for a year, I think… ?