PG&E Urging Customers To Call 811 Before Digging

April 19, 2018 14:00 pm · 5 comments

April is National Safe Digging Month, and Pacific Gas and Electric Company (PG&E) is urging customers to place a free call to 811 or submit an online request three working days before starting a digging project – large or small.

A call to 811 will dispatch a PG&E employee to your project where they will mark underground gas or electric lines.

Marking lines before digging helps avoid damages, fines and injury.

In 2017, there were nearly 1,800 third-party dig-ins on PG&E’s underground lines. The East Bay experienced 350 digging related incidents (dig-ins).

811 is a designated number for homeowners and professional contractors alike. Of the third-party dig-ins to PG&E’s utility lines in 2017, homeowners accounted for nearly 25 percent, and nine out of 10 residential dig-ins had not called 811.

As the weather warms and home improvement projects or new construction begins, call 811 first.

Philip April 19, 2018 at 2:32 PM

And the offices for Northern California and Nevada are at the Port Chicago Highway / Highway 4 intersection. So call them and support a local business.

Simonpure April 19, 2018 at 2:47 PM

All fine and dandy if they could respond in a timely manner. Took over 3 days last time I called.

Stove April 19, 2018 at 4:02 PM

I highly recommend people do this when they move into a new house so they know where all the lines are before you really need it. Saves a lot headaches later on.

Kirkwood April 19, 2018 at 5:03 PM

811 – “Underground Service Alert (USA)” operates like a district. When called they notify the utilities who each come out, locate and mark their line within the area you have identified with white paint or stakes. Each utility has their own color, blue = water, etc. I’ve had landscape work done and called them out.

Kay April 19, 2018 at 11:55 PM

How small is small… so if the kids want to go out to the backyard and dig???

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