Pleasant Hill Business Owners Charged with 17 Counts of Grand Theft

February 14, 2018 12:23 pm · 24 comments

Two Pleasant Hill business owners have been charged with 17 counts of grand theft, according to the Pleasant Hill Police Department.

The department says that beginning in the summer of 2017, police received several complaints by customers of Kitchen Classics, located at 2304 Monument Blvd. that orders they had paid for had not been received.

Based on these complaints the Pleasant Hill Police Department, with the assistance of the Contra Costa District Attorney’s Office, began a criminal investigation focusing on the business owners, William and Eileen Hubbard.

The investigation revealed that at least 17 victims had been defrauded by the owners of the business, according to police.

The monetary loss to the victims totaled over $400,000. Victims prepaid for kitchen cabinets or other contracting work, and never received the services, according to police.

The Contra Costa District Attorney’s Office charged the Hubbards with 17 felony counts of grand theft.

Brig February 14, 2018 at 12:37 PM

You never, ever pre pay for goods or services. This story is case and point.

G. February 14, 2018 at 3:45 PM

Thats rather extreme, there are many cases where pre paying for services is OK. How about we just don’t steal from each other instead? Seems much more convenient.

Dawg February 14, 2018 at 4:54 PM

I agree, employers don’t pre pay their employees for their labor, why should anyone pre pay a contractor for their labor? After all, the contractor is your employee. As far as goods go, if you have to pay for them in advance use a major credit card, that way you are covered and if you have a dispute, you can cancel the charge.

Michael February 14, 2018 at 6:30 PM

I’d say you should pay with a credit card that can claw the money back for you.

FYI February 14, 2018 at 11:17 PM

@ G

According to the California State Licensing Board, it is illegal to ask for or accept a down payment of more than 10 percent of the total home improvement contract price or $1,000, whichever is less so I’m not seeing where there are cases where you prepay for construction.

Consumers also should be aware that their contractor cannot “front load” the contract by asking for project funds in advance. That means a person should never pay for work before it is completed, or for materials before they are delivered to the property.

WC resident February 15, 2018 at 12:48 AM

@G and FYI – From what I see on their web site they only sold cabinets and counter tops. While they will come out and measure your kitchen there’s no mention of installation services. There is no contractor’s license on record for Kitchen Classics. I also checked Bill Hubbard, Will Hubbard, William Hubbard, and Eileen Hubbard. None of those names are associated with a license of any sort issued by the CSLB that seems like it would be these people.

As they were not a contractor the 10% rule would not apply.

That said – I am puzzled by this yelp review from February 2014 where it appears they were the contractor. In the “not currently recommended” reviews there were two, one dated 4/12/2016 and the other 2/6/2013, that also imply that Kitchen Classics was the contractor. It’s possible they were referring work to a contractor who set up a separate remodel contract.

G. February 15, 2018 at 8:47 AM

You are being utterly pedantic. Sometimes you gotta pay in full, sometimes you gotta pay half. If the situation doesn’t feel right, move on. It’s definitely not that complicated… You really shouldn’t need to look up state regulations to figure out if you are being had or not LOL!

commoncents February 14, 2018 at 12:40 PM

The reviews on Yelp for this place were for the most part horrific. Sounds like a case of “American Greed.”

Elwood February 14, 2018 at 12:53 PM

I guess if you’re running a long con you think you can get away with it forever.

WC resident February 14, 2018 at 3:41 PM

@Brig – This store looks like it’s similar to to how they sell kitchen/bathroom cabinets and counter-tops at Home Depot. I thought you paid at the time you order the stuff? It’s like buying mattress. You go to the store, pay for it, and the thing gets delivered to your home. They are (were?) located inside Friedman’s where I thought you paid at the time of the order?

If you put ‘Kitchen Classics, Pleasant Hill, CA’ in Google the top hits are:
* Yelp 2.5 of 5 stars with an odd mix of scathing 1 star reviews and glowing 5 star reviews.
* BBB Business profile “This Business is not BBB Accredited. ”
* ‘Kitchen Classics” on
* and finally the web sites for the business.
* The right hand sidebar is the Google rating which is 1 of 5 stars. Based on the reviews, the rating would be zero of 5 but I don’t think Google allows you to rate someone as a zero.

The two web mention the same street address but different phone numbers. The web sites say nothing about them being out of business. I called 674-8966 and it’s a busy tone. I called 391-8959 and it says “This call will be recorded. Please press 1”. That seems sort of strange but I go ahead and press 1 and get the same busy tone as with 674-8966.

ConcordRez February 14, 2018 at 4:42 PM

This is very sad but can’t help but giggle: “Mrs. Hubbard’s Cupboards.”

Horse February 14, 2018 at 11:13 PM


Abbie R. February 14, 2018 at 5:27 PM

Are these folks related to “Old Mother Hubbard” who went to Her cubbard?

CSS February 14, 2018 at 7:05 PM

Glad they didn’t investigate for another 8 months so they could have 34 victims.

Bob February 14, 2018 at 8:09 PM

There must be a special place in hell for defrauders of kitchen cabinets.

Hi from Hell, Bob February 14, 2018 at 9:52 PM

There is … it’s the fourth level, chamber room … right next to the defrauders of landscaping

confusedaf February 14, 2018 at 8:21 PM

@luckypenny…. so what does pot shops have to do with these owners scamming people for kitchen cabinets and stuff? Makes no sense at all.

Potato Head February 14, 2018 at 9:15 PM

With that 400 grand the couple should be living in Tahiti! I guess they wanted more.

Potato Head February 14, 2018 at 9:18 PM

And another ignoramus equates legalized pot with a completely unrelated crime. Or maybe they stole all that money because of reefer madness.

J. February 14, 2018 at 9:59 PM

Their trucks never moved from their storefront, and their storefront was jammed full of junk. Pathetic. Still is.

Livin downtown February 15, 2018 at 12:24 AM

Glad to hear the DA is doing their job.

Concerned citizen February 15, 2018 at 5:16 PM

If you have a payment performance bond , then you can collect 100% up front . Customers should’vedone their research . Sad that contractors like that give good ones a bad name. Had my kitchen designed , installed w a beautiful granite through Home Depot . Paid up front as they gave a payment performance bond. It’s not illegal if they have the bond. Regardless of where you to business , always get the liscence number and look it up with the state liscence board.

Bipitybobityboo February 16, 2018 at 12:18 AM


Granite February 16, 2018 at 10:37 AM

Another sad, cautionary tale about doing a little research on any business or contractor in the construction/home improvement industry.

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