DIRTY DINING: Freebirds World Burrito in Walnut Creek Back Open After Health Department Closure

February 12, 2018 10:00 am · 20 comments

Freebirds World Burrito on Geary Rd. in Walnut Creek is back open after a forced closure by the Contra Costa County Health Department.

According to the report, the department found the following violations on Feb.7:

  • Minor violation – Nonfood contact surfaces clean
  • Minor violation – Ware wash facilities: installed, maintained, used; test strips
  • MAJOR violation – Hot and cold water available
  • Minor violation – Adequate hand washing facilities: supplied and accessible
  • Minor violation – Equipment/utensils-approved; installed; clean; good repair; capacity (e.g. sinks, CO2tanks, etc)
  • Minor violation – No insects, rodents, birds or animals present

They were also inspected last July, when the department found the restaurant’s food contact surfaces were not clean and sanitized.

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Dorothy February 12, 2018 at 10:05 AM

My niece’s favorite place. Wonder if she knows since she is germ phobic? Aw well, another place for me to avoid.

Oracle February 12, 2018 at 10:57 AM

Was thinking of trying this place but even if cleanliness is no longer a problem that just leaves a bad taste in my mouth. Will avoid.

YELLOW since 6/14/2017 February 12, 2018 at 11:33 AM

How long can a restaurant have a Yellow: Conditional Pass?

Food Facility Details
Name SICHUAN HOUSE Yellow: Conditional Pass – two or more major violations were observed during the facility’s most recent inspection
Address 2064 TREAT BLVD H
WALNUT CREEK, CA 94598
Phone (925) 933-3278
View full inspection reports…
Inspection Details
12/12/2017 RE-PLACARDING INSPECTION – CHARGEABLE
Minor violation – Adequate hand washing facilities: supplied and accessible
(more details)
MAJOR violation – Food contact surfaces: clean and sanitized
(more details)
Minor violation – Proper eating, tasting, drinking or tobacco use
(more details)
Minor violation – Proper hot and cold holding temperatures
(more details)
Minor violation – No insects, rodents, birds or animals present
(more details)
MAJOR violation – Hands clean and properly washed; proper glove use
(more details)
Minor violation – Sewage and wastewater properly disposed
(more details)
Minor violation – Demonstration of knowledge
(more details)
MAJOR violation – Food in good condition, safe and unadulterated
(more details)
Grade color dot
11/28/2017 Routine Inspection
Minor violation – Signs posted; last inspection report available
(more details)
Minor violation – Premises; personal/cleaning items; vermin proofing
(more details)
Minor violation – Ware wash facilities: installed, maintained, used; test strips
(more details)
Minor violation – Demonstration of knowledge
(more details)
Minor violation – Proper eating, tasting, drinking or tobacco use
(more details)
Minor violation – Equipment, utensils and linens: storage and use
(more details)
MAJOR violation – Food in good condition, safe and unadulterated
(more details)
Minor violation – Nonfood contact surfaces clean
(more details)
Minor violation – Adequate hand washing facilities: supplied and accessible
(more details)
Minor violation – Approved thawing methods in use
(more details)
MAJOR violation – Food contact surfaces: clean and sanitized
(more details)
Minor violation – Floors, walls and ceiling: built, maintained and clean
(more details)
Minor violation – Equipment/utensils-approved; installed; clean; good repair; capacity (e.g. sinks, CO2tanks, etc)
(more details)
Minor violation – Food separated and protected
(more details)
Minor violation – No insects, rodents, birds or animals present
(more details)
Minor violation – Wiping cloths; properly used and stored
(more details)
Minor violation – Personal cleanliness and hair restraints
(more details)
Minor violation – Proper hot and cold holding temperatures
(more details)
Minor violation – Food safety certification and food handler cards: valid, available for review
(more details)
Minor violation – Food storage; food storage containers identified
(more details)
MAJOR violation – Proper cooling methods
(more details)
Minor violation – Adequate ventilation and lighting; designated areas, use
(more details)
MAJOR violation – Hands clean and properly washed; proper glove use
(more details)
Grade color dot
06/28/2017 RE-PLACARDING INSPECTION
Minor violation – Proper hot and cold holding temperatures
(more details)
Minor violation – No insects, rodents, birds or animals present
(more details)
Minor violation – Food contact surfaces: clean and sanitized
(more details)
MAJOR violation – Hands clean and properly washed; proper glove use
(more details)
Grade color dot
06/14/2017 Routine Inspection
Minor violation – Food separated and protected
(more details)
Minor violation – Adequate ventilation and lighting; designated areas, use
(more details)
Minor violation – Ware wash facilities: installed, maintained, used; test strips
(more details)
Minor violation – Food properly labeled & honestly presented
(more details)
Minor violation – Food safety certification and food handler cards: valid, available for review
(more details)
Minor violation – Adequate hand washing facilities: supplied and accessible
(more details)
Minor violation – Proper cooling methods
(more details)
MAJOR violation – Hands clean and properly washed; proper glove use
(more details)
Minor violation – Wiping cloths; properly used and stored
(more details)
Minor violation – Plumbing; fixtures, back flow devices, drainage
(more details)
Minor violation – No insects, rodents, birds or animals present
(more details)
Minor violation – Signs posted; last inspection report available
(more details)
Minor violation – Food storage; food storage containers identified
(more details)
Minor violation – Premises; personal/cleaning items; vermin proofing
(more details)
Minor violation – Toxic substances properly identified, stored and used
(more details)
MAJOR violation – Food contact surfaces: clean and sanitized
(more details)
Minor violation – Equipment, utensils and linens: storage and use
(more details)
Minor violation – Floors, walls and ceiling: built, maintained and clean
(more details)
Minor violation – Demonstration of knowledge
(more details)
Minor violation – Thermometers provided and accurate
(more details)
Minor violation – Nonfood contact surfaces clean
(more details)
Minor violation – Equipment/utensils-approved; installed; clean; good repair; capacity (e.g. sinks, CO2tanks, etc)
(more details)
Minor violation – Sewage and wastewater properly disposed
(more details)
MAJOR violation – Proper hot and cold holding temperatures
(more details)

Sam February 12, 2018 at 11:45 AM

Gross! Lazy, irresponsible, careless and cheap.

RANDOM TASK February 12, 2018 at 11:50 AM

so it got so bad for these places what over night wow

where were these inspectors when it started to go bad

I for one will not ever eat at a place that got shut down… bad habits don’t change right

by the way love that they are reporting these people on line it is a step in the right direction for improved restaurant cleanliness or be slapped on a website for grossness and oversight

maybe it will pave the way for gov oversight

maybe a few private investigators to out the corrupt politicians and post their wrong doings

Mary Fouts February 12, 2018 at 11:54 AM

We tried this Freebirds several times; disappointing. Food is a crap shot depending on who makes it; ordered the same item all 3 times and each time completely different re: amount of ingredients. You could tell the new workers, they skimped on every ingredient as if they were in fear of losing their jobs if they used too much ingredients. And if you drive there, that parking lot is a disaster. No interest in going back.

TrentM February 12, 2018 at 12:38 PM

These violations don’t seem that bad— it’s hard to tell by the summary but seems mostly like malfunctioning equipment and dirty tables (nonfood surfaces). The most disturbing on is the insects/birds but that doesn’t mean an infestation

I really wish they would just say in plain English what the problems are. Eg: There was a bird in the soup. Employee prepared burrito in the men’s room. One fork had a bit of crud on it

Moomoo February 12, 2018 at 12:41 PM

Terrible location…all the way over by pleasant hill

Ava February 12, 2018 at 2:19 PM

All the way over by Pleasant Hill? LOL. It’s not that far. Stop being so LAZY!

Mika February 12, 2018 at 8:38 PM

Parking there is a nightmare.

Billy February 13, 2018 at 3:28 AM

Ava is a troll

DrvrdadCA February 12, 2018 at 12:52 PM

Been there several times since it opened. I could tell when management changed, quality and quantity declined immensely. I’m not surprised that this happened.

Mary, I agree, that p/lot sucks. I get the straight in parking (saves space) but just a miserable place to get in and out of. Property was not designed well for the tenants they have.

Kentucky Derby February 12, 2018 at 1:10 PM

Most (not all) restaurants with violations seem to be Chinese or Mexican restaurants. I can’t help but notice this, These violations seem easily avoidable if you have pay to have the exterminator there, and you keep the restaurant clean.

It’s not like they don’t know the Health Dept. is coming. They obviously don’t care.

Potato Head February 12, 2018 at 7:48 PM

Once a ptomaine pit….

Hugh February 12, 2018 at 8:54 PM

So many lousy chains here in the Claycord area. Is it that restauranteurs don’t want to take on any risk? If you make awesome food, make food safety and cleanliness a priority, word will get around. Heck just take pride in the place and pay attention. Look at the great ones. Min’s kitchen for example. Not a chain. Great food and packed every time I go there.
.

Dave February 13, 2018 at 4:35 AM

Not true. As a restaurant owner and operator, the health department is out of control. There are young inexperienced inspectors running rampant in contra costa. In the last two years I’ve been told by investigators that our restaurant had been in breach of multiple infractions. Only for them to return later and issue green placards. For example, vermin infestation. That constitutes 1-3 flies. That’s in the entire restaurant. No warning, just a listed major violation. I can find that in your house right now. Inspectors also require you only touch one food at a time. How many cooks will it take to make your sandwich if rules are adhered to? Seriously. Think about that. You can’t touch turkey cold cuts, then salami, then tomato, then lettuce without changing gloves four times and washing hands in hot water for 15 seconds between each glove change. Subway for example, if adhering to the rules should take 8 minutes, or seven people to make your sandwich. Government run amuck. Food prices are going to spiral out of control due to over regulation, labor shortage, lack of water, and growing population. Claycord coverage of the now open health department records backs local govenments efforts to over regulate. Health department, sanitation district and other local entities are out to prove their worth in order to prove the worthwhile ness of their own salaries and pensions.

DONT BELIEVE EVERYTHING YOU READ.

Hugh February 14, 2018 at 1:52 AM

That seems kind of far fetched. The health department is chronically underfunded and is dealing with far fewer resources than any restauranteur. If you are having problems with our small health dept., you either have real cleaniness problems or are not investing enough in sanitation and running things on the cheap. DON’T BELIEVE CONSERVATIVE TALKING POINTS.

Dave February 13, 2018 at 4:39 AM

REPLY

Dave February 13, 2018 at 4:35 AM
Your comment is awaiting moderation.

Not true. As a restaurant owner and operator, the health department is out of control. There are young inexperienced inspectors running rampant in contra costa. In the last two years I’ve been told by investigators that our restaurant had been in breach of multiple infractions. Only for them to return later and issue green placards. For example, vermin infestation. That constitutes 1-3 flies. That’s in the entire restaurant. No warning, just a listed major violation. I can find that in your house right now. Inspectors also require you only touch one food at a time. How many cooks will it take to make your sandwich if rules are adhered to? Seriously. Think about that. You can’t touch turkey cold cuts, then salami, then tomato, then lettuce without changing gloves four times and washing hands in hot water for 15 seconds between each glove change. Subway for example, if adhering to the rules should take 8 minutes, or seven people to make your sandwich. Government run amuck. Food prices are going to spiral out of control due to over regulation, labor shortage, lack of water, and growing population. Claycord coverage of the now open health department records backs local govenments efforts to over regulate. Health department, sanitation district and other local entities are out to prove their worth in order to prove the worthwhile ness of their own salaries and pensions.

DONT BELIEVE EVERYTHING YOU READ.

Summer February 13, 2018 at 9:00 AM

A few years ago I went into this location. It wasn’t a busy time, but the area around where the food was sitting was gross. In addition, the guy who was cashier came right over and made my lunch without washing his hands. When I paid, I saw that his nails were long and dirty. So gross! I threw my food out when I got home.

I wrote to the corporate office and sent the pictures. I heard back quickly from the person who was newly in charge of this location and they asked me to try them again for free and offered to meet me at the location to show me the changes.

I did go back for the free burrito about a week later (not when the manager was there) and noticed some positive changes, but about six months ago I went there again and saw the same sloppy food service area. I walked out.

Totally not surprised that this happened there. A friend’s child worked there and was promoted to store manager pretty quickly for their age and experience. Their turnover rate seems really high.

Pied February 13, 2018 at 12:23 PM

The food has been disappointing both times I went there. I miss good old 360 Burrito in the Willows – they had a Cajun chicken burrito that was dynamite.

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