Rite Aid Agrees to Pay $500K to Settle Prescription Claim

July 1, 2014 17:30 pm · 10 comments

The Rite Aid pharmacy chain has agreed to pay $500,000 to settle allegations that it failed to fully comply with rules about consulting with customers in California who receive new prescriptions, prosecutors and regulators said.

The civil complaint alleged that Rite Aid pharmacists in the state frequently failed to fully comply with the California State Board of Pharmacy’s rules requiring personal pharmacist consultations when prescription drug customers receive new prescriptions or new dosages of existing prescriptions.

Alameda County District Attorney Nancy O’Malley was one of three district attorneys in the state that participated in the case and whose offices conducted undercover investigations of the consultation practices of a number of the major pharmacy chains in California.

Under the terms of the judgment, which was entered without admission of liability, Rite Aid is ordered to comply with California’s standards for patient consultations and must fully implement an internal compliance program.

Rite Aid also agreed to pay agency investigative costs of $78,250 and civil penalties of $420,000, for a total payment of just under $500,000.

Prosecutors said Rite Aid and its lawyers worked cooperatively with them to promptly resolve the matter and to implement the new compliance procedures.

O’Malley said in a statement, “The collaboration of the three district attorney offices and the California State Board of Pharmacy resulted in this settlement.”

O’Malley said, “Pharmacist consultations are imperative to safeguard that prescriptions have been filled according to a doctor’s order as well as to advise the patient of proper and safe usage of the medication.

My office remains dedicated to ensuring that the public has access to knowledge and education regarding the use of all prescription drugs.”

Rite Aid said in a statement that it “worked cooperatively” with the attorneys who were involved in the case to reach a resolution that resolves the concerns raised without any admission of wrongdoing.

The pharmacy chain said, “This judgment was entered into as a result of a stipulation of the parties and without any admission of Rite Aid of liability or illegality.”

Rite Aid said it has agreed to comply with the terms of the stipulated final order and “is committed to providing appropriate counseling by pharmacists that complies with all legal requirements and ensures that pharmacists personally speak to patients when counseling is required.”

Jim Shoes July 1, 2014 at 6:19 PM

Or people can be responsible for themselves and actually read their prescription label and drug info that’s normally included.

Woot July 1, 2014 at 7:57 PM

Cutting corners

SKS July 1, 2014 at 8:10 PM

Ooooh.. those evil corporations!

How dare they locate in close proximity for convenience and provide pharmaceutical products that preserve, enhance, and improve our health.

They should all be shut down. The federal government should take over and provide health care and medicines. Pharmaceutical companies and retailers are just in it for the money. Greed prevails.

because they were doing such a good job... July 1, 2014 at 8:33 PM

…of dealing with criminals in Alameda County, they thought they should take on this? Violent criminals in Oakland? Nah, let’s screw with Rite-Aid.

Nancy O’Malley and Susan Bonilla should team up.

Cvhs1994 July 1, 2014 at 9:50 PM

What a sad day. This is what our govt does instead of solving
actual problems. We are doomed.

pffft! July 1, 2014 at 10:39 PM

The customers should get the money back…not the government

cornfed July 1, 2014 at 11:46 PM

What a joke. Also, what #4 said.

THEM WINGS THO July 2, 2014 at 1:07 AM


mike mac July 2, 2014 at 10:00 AM

Government shakedown. How about educating businesses before you fine them? Give them a chance to fix a perceived problem.

CoCoOld July 2, 2014 at 10:28 AM

We get all our Rxs filled at Rite Aid and there is a screen you have to sign in order to skip the consult. Are they fining Rite Aid because people are too stupid to read now?!

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