BART DISPATCH AUDIO: “BART Emergency, BART Emergency, Derail”

February 22, 2014 10:12 am · 10 comments

Craig Cannon

Click on the picture above to listen to the BART dispatch audio from Friday night’s train derailment at the Concord BART station.

NOTE: The audio has been edited to save listening time. The original dispatch call was about two-minutes long.


photo credit: Craig Cannon – for use only on

audio credit:

AlwaysL8 February 22, 2014 at 10:31 AM

“How do you know you know you derailed?” Uh, cuz I’m looking over the edge. Yikes! Poor driver, he sounds terrified! Hope he wasn’t hurt, which by the way they never asked him.

a.l. February 22, 2014 at 10:40 AM

I was really enjoying my Saturday morning…windows open. Beautiful day outside…UNTIL THE HELICOPTERS! Do these dudes really need to keep getting live shots of the Bart station. Very loud, very disruptive, very annoying. Why must they? Nothing is really happening. Just take a darn picture and LEAVE!

“BART Emergency, BART Emergency, Derail” February 22, 2014 at 11:08 AM

“Run Away !!…Run Away !!…Run Away.!!..Run Away.!!…”..

Anonymous February 22, 2014 at 11:14 AM

Well, we can’t really blame the dispatch. Luckily they don’t get these type of calls everyday, and possibly she has never received one. She probably has instructions to follow that are way in the back of her binder gathering dust. As it should be. No one wants BART to have these calls daily.

"How do you know you're derailed" February 22, 2014 at 11:15 AM

Bart dispatchers sound just as argumentative as 911 dispatchers. Don’t they train them how to deal with people in stresseful situations..??

Concorddad February 22, 2014 at 11:58 AM

The operator on that tape is Brand New only been a Train Operator for about a year. He handled the situation perfectly and is amazingly calm considering where he was sitting was hanging over the edge. Notice how BART responds “How do you know it’s a Derail” How about “Are you ok”

@Concorddad February 22, 2014 at 1:13 PM

Brand New??? UMMMM…………if he’s been driving trains for a year that is hardly brand new. Six weeks? Maybe. One year??? Experienced!

Don't worry February 22, 2014 at 1:16 PM

these are union operators. No one will be losing a job and they will still be paid handsomely. However, your fares will go up to pay for all the repairs. LOL!

Vote out politicians who are in union pockets!!! Start with Desaulnier!!!!

94598 February 22, 2014 at 4:03 PM

Let the rhetoric begin– Management gonna blame union workers- Union will say it was caused by management. Nobody loses a job, fairs go up, productivity goes down due to more training, etc etc

ANON February 23, 2014 at 2:57 AM

“Management gonna blame union workers- Union will say it was caused by management. Nobody loses a job,”

You forgot about the OVERTIME to fix it all– the union boys love it

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