VIDEO: UPS Delivery Driver Caught Throwing Package Over Front Gate

January 27, 2014 8:00 am · 92 comments

This UPS driver was caught on video last week throwing a package over the front gate of a home in Concord.

According to the homeowner, the box contained a fragile item, but fortunately it was packaged correctly and nothing was broken after it was tossed.

So far, no comment from UPS.

QUESTION FOR CLAYCORDIANS: Is this Acceptable or Not Acceptable?

1 lmcc January 27, 2014 at 8:03 AM

No harm, no foul. You should see what the US postal service does! UPS does a great job.

2 Rob January 27, 2014 at 8:06 AM

Maybe the UPS driver has been reading Claycord and is aware of the packages that keep getting stolen and he had the option to either leave the package for the thieves to steal or toss it over the gate and at least give the owner the chance at getting the package and their items.

3 Lori January 27, 2014 at 8:09 AM

If you think this is bad you should see the way they handle your packages in the UPS warehouse.

4 ANON January 27, 2014 at 8:21 AM

His Union would make sure he does not get into trouble

5 To much pressure? January 27, 2014 at 8:26 AM

UPS monitors the delivery drivers every step .
That puts a lot if pressure on drivers.
I do however have an issue with where and how
they park while making deliveries. I have seen them
halfway on sidewalks, parked as shown the wrong
way on corners, you name it. And watch out at night
when near their HUB by the drive in!
Same can be said for Fed Ex.
All these companies, including USPS , would
shock some people in the handling of parcels
they handle. But damage rates seem to be small
based on volume of parcels shipped.
But still !

6 VikingPrincess January 27, 2014 at 8:27 AM

Lucky the newspaper delivery person didn’t throw it over…ouch. Not able to yell from video what was expected from him – was gate locked? Good it is not broken.

What is up with the crows? Are they real? They don’t even bat an eye or fly away..?

7 Drvrdadca January 27, 2014 at 8:32 AM

That’s an awesome security camera to follow the drivers from the truck to the gate and back. Where do you get one that is set to follow moving objects. Or were you home with a video camera, waiting to see what would happen?

8 Cody January 27, 2014 at 8:35 AM

WOW! Maybe he couldn’t read and thought ‘Fragile’ was french?

9 dudebro January 27, 2014 at 8:39 AM

maybe he has crowphobia. yes, better than leaving package outside gate for free pickins. if the package did not say ‘Fragile”, then quit whining. kudos for the security camera, though.

10 irishill January 27, 2014 at 8:50 AM

They do it all the time at my house, fragile or not.

11 JM January 27, 2014 at 9:08 AM

I had this happen to me once. I had ordered a laptop, and was living in a 2nd story apartment at the time. While at work, I saw that the package was delivered and got really concerned that a $2500 computer was just sitting in front of my door.

I got home, and became livid when I saw that the computer was nowhere to be found!

But, later that night, I walked out on my balcony… and there it was! He must have tossed it over the balcony railing to get it there.

And I was actually quite pleased! Much rather have it there than at the door, and it suffered no damage at all.

12 Gilbert January 27, 2014 at 9:11 AM

Why the need for the person who submitted this video to share this on claycord? Why not take your concerns and video directly to UPS? Claycord is a great site, and I don’t fault them for publishing this. However I think whomever submitted this wanted their 15 minutes of fame. Looks like they got it. Happy now that you have potentially given this hard working UPS driver a ton of grief?

13 Ernie January 27, 2014 at 9:12 AM

Too Much Pressure is right on the money on this video, and why the driver was doing what he did. Notice he wasn’t walking, but under the stress of time-limit for every mile they drive, etc., etc. They’re clocked on everything, which is getting out of hand and there’s going to be a big problem one of these days. And, if the package didn’t have “Fragile” stamped on it, what the heck?

Drvrdadca has a good question about the video camera, so…wonder, I wonder? Doesn’t matter, though, for it showed what they wanted you to see.

14 Lazy Driver January 27, 2014 at 9:17 AM

Hard working driver???? WTF???? He is a lazy worker that gives others a bad name. He needs to be fired or suspended. This is not how a delivery driver should do his job. Has our world really come to this that we support those who don’t even give a 50 percent effort at their jobs? It would not have been hard to go up to the gate and gently drop it over the gate. He did not have to actually throw it over. I would be pissed off if this was mine.

15 T-Rex January 27, 2014 at 9:22 AM

Raiders next quarterback?

16 boccegrl January 27, 2014 at 9:22 AM

If he is the same ups driver that was at my home last week at 9 42 pm with
A delivery for my husband , I cant say I nlame the guy. They start at 7am so to
Be out after 9pm id make short cuts also.

17 boccegrl January 27, 2014 at 9:25 AM

@12 I Agree

Well said

18 FIRE HIM January 27, 2014 at 9:29 AM

Can his A$$. There are a million people out there who would do his job much better than he would, including myself! There is no need to throw somebodys package.

19 Daniel Shays January 27, 2014 at 9:31 AM

Waiting for DeSauliner to create a committee to look into this issue. We can’t have innocent UPS drivers being video recorded trying to do their job.

20 babytruck January 27, 2014 at 9:32 AM

If anyone sees the way things are handled in ANY warehouse then they would understand that this is really nothing compared to what it probably went through before hand. The poor guys is RUNNING back and forth. He does not appear to be lazy, but rather trying to keep his schedule. With the way companies are trying to save money and cut back, the routes are extended to include more address, hence the long days that they work. The constant jumping up and down off of that truck is not good for the knees either. The exposure to dogs does not help for they often get barked at and chased. These guys are hard workers. There was no damage to the contents and if anyone ships things, they should make sure it’s packed to where its protected. I’m happy with the deliveries I get, our guy does a great job.

21 Really? January 27, 2014 at 9:33 AM

It is NOT OK to THROW packages being delivered. He clearly could have gone up the steps and set the package over the short gate. This is the same as buying groceries at the store and having the courtesy clerk throw your groceries into your trunk from five feet away. Breakable or not. Don’t THROW something that someone else has PAID for. It’s not yours to throw! It’s simple common courtesy and respect.

22 Incognito January 27, 2014 at 9:37 AM

I would have like to have seen him try the gate to see if it was locked prior to tossing the package over the gate. If the gate was indeed locked, then using a bit more care in “placing” the package over the gate would be nice. On the flip side, if you made 300 stops a day, you’d be hasty about making deliveries, too. And, was the package labeled “fragile”?

23 Former Driver January 27, 2014 at 9:38 AM

I am a former driver for UPS. This would not have been an acceptable way to deliver a package when I worked for the company 10 years ago. We would have to ring the bell, and if nobody answered, we would leave a note telling the owner we will try to deliver again the next day. This guy did not even ring a bell or attempt contact with the owner. It is sad that my profession can now be done by a monkey who can throw at least 10 feet. This guy is not under pressure, he is lazy and should be disciplined.

24 Lori January 27, 2014 at 9:39 AM

T-Rex How sad is it that I am a Raider fan and thought that was hilarious

25 Geezer Butler January 27, 2014 at 9:42 AM

Not all drivers are like this, the guy on my route is awesome!

26 CURRENT Driver January 27, 2014 at 9:45 AM

This is not okay. It’s jerks like this guy who give me a bad name. I would NEVER do this while delivering.

27 Foonman January 27, 2014 at 9:52 AM

When I was in business (over forty years), I used UPS almost exclusively
and found them to be excellent. This could have been handled better, however its doesnt tell whether someone was home to receive the package or not. I cut these guys some slack as its extremly time regulated. Does everyone have shipments made when they are not home to rec them?……..
I dont……………was this the forth time to try to deliver?……….need facts before the hanging….

28 Schmee January 27, 2014 at 9:52 AM

How else do you propose he puts on your porch. You have a front gate. Your fault.

29 motimer January 27, 2014 at 9:53 AM

It doesn’t look like he’s throwing a package but tossing it over the fence…maybe a dog or a locked gate prohibits him from entering…I’m sure if it was breakable , he would have taken extra precautions…

30 Catlarson January 27, 2014 at 10:03 AM

This looks bogus. Has anyone noticed that the crows don’t move one iota during the entire video?

31 RD January 27, 2014 at 10:13 AM

@Catlarson – I noticed the crows didn’t move at all during the entire video. Something is definitely not right!

32 own up to it January 27, 2014 at 10:18 AM

yeah the video must be fake because we all know a ups driver would NEVER toss a package over a gate! Come on now this guy was caught red handed. The crows are fake use your head people.

33 Anonymous January 27, 2014 at 10:19 AM

I was watching out my front window waiting for the pest control man to leave, as he had my car blocked in the driveway and I was needing to leave. In the meantime a UPS truck pulled up across the street and started walking towards my house with a package so I started walking towards the door to get it but I paused before opening the door to watch and see what he did because we had had multiple broken items and some interesting deliveries before Christmas. (Twice they left the item on the driveway in front of the car and multiple times I was home and there was never a doorbell or knock or anything and some items marked fragile and packed VERY well arrived broken). As he approached I watched him DROP and then KICK the box TWICE to kick it behind the plants by the front door. No knock, no doorbell. I should have opened the door and confronted him about it but I just stood there in shock thinking I was witnessing Ace Ventura Pet Detective’s package delivery service! Wish I had a security camera! I have been VERY disappointed in UPS’ service this year!

34 meee January 27, 2014 at 10:33 AM

Treat others things as you would treat you own things… Unacceptable. What if it was a sentimental item and it broke. Jerk.

35 The Mamba January 27, 2014 at 10:54 AM

Right or wrong, he’s going to lose his job over it.

36 it's mE!! (original) January 27, 2014 at 11:03 AM

First…..worry about your security cameras and then we’ll talk about the package. Thanks!!

37 Mr.Brown January 27, 2014 at 11:04 AM

This is a new driver making a bad decision and judgement call. No where in his training did anyone tell him it was ok to throw packages, on the road in the hub or anywhere. He is an adult making a bad call and taking a shortcut. 95% of UPS drivers adhere to walk at a brisk pace do not run and hand to surface positioning of packages. just like in any company it’s always the 5% that give you trouble and put a great company like UPS in the negative light of the media. A sincere apology to the consignee and to the general public.

38 Sheila January 27, 2014 at 11:04 AM

I know this isn’t possible for everyone, but if you have a regular Fed Ex or UPS driver, get to know them and treat them well.

My husband and I work full time, but we’ve lived in the same home since the late 80’s.

There are weekends and vacations. We’ve had the same drivers for years, and have never had a problem.

Our UPS driver asks about my elderly Mom. It’s not like he’s not in a hurry. He has his route down packed, and takes time out for people he likes.

Our Fed Ex driver talks sports with my husband on the weekends, but they keep it brief.

I realize we’re very fortunate, but I think my point is “building relationships.”

I won’t defend terrible service. That should be taken up with the carrier, and the carrier needs to take your complaint seriously.

39 Incognito January 27, 2014 at 11:09 AM

@Former Driver #23
My UPS delivery guy rings my doorbell when placing my packages at my doorstep. He’ll even put the door mat over the package to conceal it if he can. Although nowadays, I don’t have much delivered to my house at all due to package thieves.

40 Anon Disgust January 27, 2014 at 11:10 AM

Yawn! You have a GATE and probably NO DOORBELL outside = YOUR FAULT. I love knocking on Idiots doors and they open and I’m supposed to YELL over their barking dog? Who runs your house, you or your dog? I don’t yell, I walk away and things get interesting quick – Dog gets put away and they ask me to come back – They called me, I am not a solicitor.
.
He needs training and a talking to. Fired? I’ll write to UPS in His defense. Fired?

41 UPS DRIVER January 27, 2014 at 11:25 AM

NICE V-NECK

42 Emily January 27, 2014 at 11:29 AM

Not acceptable. We pay UPS plenty to carry a package with a reasonable expectation that the package will be handled and delivered with care.

43 Chris Knudson January 27, 2014 at 11:30 AM

Fake, Do you see the two birds on the fence, They don’t move.
Also, the camera looks to be tracking the UPS Driver.
Most Home security camera are locked down.

44 Dorothy January 27, 2014 at 11:41 AM

Doesn’t look like he checked to see if gate was locked or not. Parking is a bit awful too.

I think the drivers are on a timed delivery schedule. Tossing packages helps to keep them on schedule.

45 Z-Man January 27, 2014 at 11:43 AM

LOL. Tried to post the video on their Facebook page, and it was deleted within 20 minutes!

https://www.facebook.com/ups?filter=2

46 VikingPrincess January 27, 2014 at 11:48 AM

Is it possible this is a UPS training video on what not to do?

Crows don’t freeze frame when people are nearby.

47 Suzie January 27, 2014 at 11:48 AM

The time constraints put on drivers are harsh. He is running probably because he is behind on UPS’s strict timelines and trying to do a good rushed job so he doesn’t lose his job for taking too long.

48 Craig January 27, 2014 at 11:49 AM

I’m with Sheila. Building relationships definitely helps.

Tracking #’s are provided for a reason. Know what day your package is coming, and deal with however you want.

Or don’t order on line.

49 Dont Throw My Package January 27, 2014 at 11:58 AM

Good catch. Featured!

http://www.dontthrowmypackage.com

50 My UPS driver January 27, 2014 at 12:06 PM

Is Amazing! We have a lot of stuff delivered and he ALWAYS handles ours and the neighbors around me like they’re his own. I live on a corner and am always home. So I see him delivering to several homes. Guess were just lucky!

51 NutCreek Frontier January 27, 2014 at 12:21 PM

While I don’t mind video of criminals in the act, I am not a big fan of posting videos of people going about their lawful jobs. We don’t know if the gate was locked (maybe the UPS guys has delivered there before), maybe there is a big/dangerous dog in the yard, etc. I don’t want someone taking pictures of myself at work with every bit of minutae, and think the same courtesy should be extended here. Not very sporting to do this, as it is very one-sided. Just my two cents, but have a feeling most people don’t want videos of themselves posted while they are working.

52 Don't Censor Me Bro January 27, 2014 at 12:31 PM

@ NCF # 51…

Welcome to America

53 Mitch January 27, 2014 at 12:41 PM

At least he’s hustling. He’s obviously in a hurry. In this case, I’d cut him some slack.

54 c'mon already January 27, 2014 at 12:50 PM

at least it was delivered!!!!!!!!!!!!!!!!!!!!!!!!!

55 Fire him! January 27, 2014 at 1:10 PM

Fire his lazy a$$! That is unacceptable.

56 Elwood January 27, 2014 at 1:20 PM

UPS = United Parcel Smashing

57 Jan January 27, 2014 at 1:59 PM

This isn’t new it has been happening for years. I must say my UPS guys are great but they DO NOT KNOW what 10 miles an hr on a POSTED street is. I swear they will KILL SOMEONE or some child because they are to much in a hurry. This is a mobile home park and delivery companies of all sorts SPEAD,
etc.

58 Mr.Brown January 27, 2014 at 2:32 PM

Suzie, You have a misconception of this mysterious UPS harsh timeline to its production standards. At no time do we train or ask our drivers to speed beyond safe limits of the law, to run to doors or to throw packages like a basketball. This is an inexperienced driver breaking rules on his own accord, believing no one is watching him. I applaud the consignee for having brought this video forward, this will help correct this young mans behavior. More often than not this behavior is the result of an afterwork activity he is trying to get to and has chosen to disrespect our brand name and put the General public at risk as well as our reputation for service.

59 Keith January 27, 2014 at 3:00 PM

The consumer needs to take some responsibility as well.

They e-mail you a tracking # for a reason. Know what day it’s coming, and do whatever you have to do. It’s your package.

If you don’t want to deal with all that, stay away from on-line orders. Whatever you order can usually be found within driving range.

Launching it over the gate isn’t a good idea, but what’s a driver supposed to do if he can’t get in? Most residences are that “restrictive.”

60 julie January 27, 2014 at 3:26 PM

I have ordered on line for several years and this year for the first time packages delivered by UPS were stolen from my porch, so were my neighbors. So now I am notified when delivery will occur by email and I try to be home or make arrangements. It was easy to set this up via UPS website…. I always track but sometimes I do forger… I talked to our UPS guy and he said theft was very high this year.. Personally I am fine with mine being thrown over my fence.. if something is breakable I will pay the extra to pick it up at a UPS store. I can’t say enough positive things about UPS and especially my regular driver… they really followed up after I reported my packages stolen. I love on line shopping easier for me given that I am close to 6 feet tall and lean, and no my sizes are not easily found within driving range…. wish it was!

61 Billy January 27, 2014 at 3:30 PM

Keith:

Pretty simple answers to all your points really. Did it look like this UPS person cared whether or not the person was home? He ran up and threw it. What should the person waiting do? Set up a lawn chair w/ drink and signify that he’s home with his curbside presence?

You’re also suggesting not to order goods online because this a**hole feels he can throw packages against UPS policy? You must live in the stone ages mentally.

And if a UPS driver can’t “get in” he should leave a note as instructed in his guidelines and regulations.

Again, simple.

62 Danielle January 27, 2014 at 3:33 PM

I wouldn’t use this video in a “new employee training class”, but I’m a bottom line type of lady.

The bottom line was the package was received, and it wasn’t damaged. As long as I get my package.

I would only report it if there was damage. I’ve learned through the years not to sweat the small stuff.

63 Ken January 27, 2014 at 4:21 PM

Years ago I received a steel roll bar from UPS that they managed to bend during shipping. The bar was rated to withstand over 8,000 lbs of force without bending. When I put in an insurance claim it wa denied because they said it had not been properly boxed for shipment.

64 Pleasant Hill Resident I January 27, 2014 at 4:37 PM

All of the bird comments are hilarious — who knew that bird-deterring, fake crows would be such an unfamiliar concept?!

It appears that there may be extenuating circumstances regarding delivery accessibility due to the gate. If the item wasn’t marked as ‘fragile,’ I don’t think it’s too big of an issue aside from the driver’s judgement in not dropping the package more gently over the gate. That being said, if you’ve ever seen these guys driving, then you probably understand the (Nascar-style urgency) hurry they’re in. I’m worried about our UPS/FedEx drivers hitting someone one day as they drive like maniacs down “blind” curves in our neighborhood.

65 Mark January 27, 2014 at 4:40 PM

@ Billy—61

Calm down! Of course he shouldn’t throw it over a fence or gate. But this person got their package, and it wasn’t damaged. You can always leave it with a neighbor. I have my packages delivered to our neighbor. Have it delivered to work. I would like to see it go back to the old fashioned way (knock on the door, 3 notices if you’re not home), but they won’t do that anymore. You can’t change UPS policy. I’ve BEEN TOLD it’s up to the driver, and that’s why I have it delivered to a neighbor that’s ALWAYS HOME. It took me a long time to get UPS to admit IT’S UP TO THE DRIVER. To be honest with you, I don’t think they care. A good driver will care, and it looks like some people have one. Old school drivers who were on the job under THE OLD SYSTEM. The rest of them, all they care about is getting their route done.

66 Elwood January 27, 2014 at 4:48 PM

@ Ken #63

I worked supervising the construction of tunnels when BART was being built.

You could give those miners an anvil and a corn cob and they would give you the anvil back in two pieces.

After the completion of construction many of them became UPS drivers.

67 VikingPrincess January 27, 2014 at 5:21 PM

@Elwood

Great visual!
LOL

68 Andrew Z January 27, 2014 at 6:07 PM

Hes def a hard worker. I heard from a little bird hes the fastest in his building.

69 Atticus Thraxx January 27, 2014 at 6:26 PM

I wouldn’t get all that worked up if no damage. Nice to see someone hustling for a change.

70 Marcus January 27, 2014 at 6:44 PM

I think Danielle (#62) said it best. She’s keeping things in perspective.

71 blahh January 27, 2014 at 6:52 PM

Stupid kids playing games. They’re not mad. They’re laughing in the video and say `that’s awesome` @ 13 seconds. yeah he threw it over the gate, but at least you got your package. He coulda took it with him because the gate was closed and made you go pick it up.

72 mom January 27, 2014 at 7:16 PM

The birds..too funny

73 Move on. January 27, 2014 at 8:25 PM

A bunch of folks that have never worked that hard in their lives commenting here. Closed gate (locked?), light package, UPS timing their every working moment, working a 12 hour shift, customers get a giggle and say, “that’s awesome” on tape. Nothing to see here. UPS better not take the “chump” way out and auto-terminate because some customers wanted a little attention. I’ll bet that kid works his ass off for them. Could have been done better, but not worthy of any more scrutiny.

74 Driver January 27, 2014 at 9:16 PM

Hes def hustling. While an average american sits on their butt doing nothing all day, mr ups guy runs around delivering packages to them. Theyre probably ordering more fake crows for the fences anyway

75 Yes anon too January 27, 2014 at 9:44 PM

I heard that the rule is you’re not allowed to throw something labeled FRAGILE from above your waist. I always keep that in mind when packaging anything.

76 Steve January 27, 2014 at 9:59 PM

This isn’t the typical “caught on camera.” They got their package, it wasn’t damaged, the guy was hustling, etc.

3K damaged electronics. That’s a different story.

Having a security camera in your home is a double edged sword.

77 Mr.Brown January 27, 2014 at 10:33 PM

The responses here really show the ills of our society. So Many of you writing excuses after excuses all leading us on a a rabbit trail away from the reality. And bottom line. Running , leaping off the truck, throwing the package. This will be the employee in twenty years complaining how UPS ruined his life. back problems , knee problems, ankle problems. if the company follows him to correct the behavior its harassment , if he is fired its injustice. These responses on this subject are far greater than the subject at hand as it really shows the degradation in our society and in our communities. He is the only subject matter that did wrong and should own it. The customer should expect nothing but the best service money could buy and by the grace of good fortune the content was not damaged, otherwise its countless calls to an 800 number to rectify a poor judgement call and mistake on the drivers part. May god help us!

78 Nancy January 27, 2014 at 11:14 PM

Mr. Brown…….(#77)

You’re making a mountain out of a molehill. The package arrived safely, and nothing was damaged. He was in a hurry. Yes, he used poor judgment, but you need to learn not to sweat the small stuff. If the package was damaged, it would be a different story. Quit worrying so much.

79 Brian Griffin January 27, 2014 at 11:59 PM

he needs to work on his throwing. That was baaaaaad.

80 Don't Blame the Driver January 28, 2014 at 5:40 AM

@ Mr. Brown

Are you serious? Your employee is caught on camera doing his JOB and you throw him under the bus? What about your employees who decided to ignore the DO NOT DELAY stickers all over my payroll package and hold it at the San Ramon processing center without ever trying to deliver it? I had to go pick it up myself because when they finally located it I was told they had no idea when they could get it to me. 20 years in my business and this is the first year our payroll company had used UPS and it was the first time it didn’t get to me on time.

Talk about owning up to your own mistakes…. your upper management is giving young hard working employees a bad name by putting pressure on your workers to get the job done faster and quicker.

Maybe you should talk to employees regularly to trouble shoot the issues before
they are forced in your face. Talk to the driver who delivered my 75lb microwave by herself up my front stairs as my dogs were barking like crazy. By the time I opened the door she was running down the stairs and yelled over her shoulder that she had to get moving. Ask her how her 40 year old knees and back are feeling.

Shame on you! Treat your employees like they are human, not robots!

81 Man in Brown January 28, 2014 at 7:03 AM

He is a new driver trying to measure up to UPS’s production standards. We are timed down to 1/100 of an hour. And they do try to fire you if you run late. But usually only if you have other issues. Such as accidents, injuries, a bad attitude. But the union will protect him from being fired for these things. What this driver has to learn is that UPS loves it when you have good times, until something happens. Then “you aren’t following proper methods, it’s your fault.” He also has to learn that he can’t maintain that pace for 30 years and not get in an accident or have an injury. His fellow drivers have tried to teach him but he always denied he was running or speeding, now we can show him what can happen if he does. Like management Mr. Brown says 95% of UPS drivers follow proper methods. But like all jobs there are a few that don’t.

82 Leland Gaunt January 28, 2014 at 8:54 AM

I had a table top sander delivered by UPS. I heard a loud noise from the front porch. I got out there in time to see the UPS driver driving away & find the box on my porch with a crushed corner and a damaged sander (bent mount) inside. It takes talent to damage something made out of steel.

83 Don't Blame the Driver January 28, 2014 at 9:23 AM

@ man in Brown

I hope you aren’t representing UPS management officially. What kind of employee loyalty and retention do you expect to get for publicly reprimanding a current employee of the company?

Maybe you should try supporting your employees and see what kind of results you get.

Bad management has a trickle down effect. Who is the worse employee? The one working hard to get his job done or the one posting on this feed that anyone who supports this driver is contributing to our ill society.

This is starting to sound like a personal vendetta and if this employee hasn’t already claimed harassment I wouldn’t be surprised if he does soon.

Be the better employer: get this video taken down, have private conversations with your employee and stop resorting to public humiliation as punishment. It’s disgusting behavior.

84 Really? January 28, 2014 at 9:48 AM

I have a feeling that all of you, who say that this is an “acceptable” way to deliver a package, a package that you paid for, would most certainly be crying foul the loudest if it happend at your house! It’s is completely idiotic using the logic that “it wasn’t broken”, “the gate was locked”, “he was in a hurry”, “there was no door bell”, “the person wasn’t home”, “you have a gate your fault”, “packages get thrown around in the wharehouse”, “the consumer should take some responsibility” and “the crows didn’t move”, Really??? While i DON’T think the guy should get fired, i find it amusing what you are all willing to settle for. It appears the delivery guy “ran or “hustled” because he was parked in the middle of the street on a corner! To set that package over that short, unlocked gate may have taken an additional 3 to 5 seconds. Bottom line is, The delivery guy did not know what was in that box and had no right to throw it. It doesn’t matter if it was a box full of cotton balls. Don’t throw other peoples stuff. In the delivery options there is not a box to check for throwing your purcased item as a means of delivery.
I have the inside scoop,
I can tell you for 100% certain that;
There is no lock on the gate, the gate was UNLOCKED.
The resident WAS at home during the package delivery.
The front door was open (screen door closed)
There IS a door bell.
The door bell works.
There is a side door that was passed by, with NO GATE, no crows!
The birds are fake.
There are TWO security cameras.
The security cameras were installed due to a rash of theft in the area.
There is no dog at the residence.
The video is not bogus.
The resident finds this behavior laughable and is not whining by any means.
The regular UPS driver is awesome, as are most, and would likely never throw a package.
The video was posted on another site as simple “amusement” and shared here as something to talk about, something to discuss, it’s a News TALK site.

Wonder what happens at your house when you’re not looking! Bet you’d be surprised! lol!

85 Nancy January 28, 2014 at 11:44 AM

@ Really…..84

I’d hate to see how you’d react to something really tragic.

86 Artsygirl January 28, 2014 at 11:45 AM

Was the gate left locked on purpose just to challenge him? What was he supposed to do? Use his superhero powers to teleport it over the fence? No harm was done. Find something important to complain about.

87 Frank L. January 28, 2014 at 12:41 PM

The package arrived, and there was no damage. He was hustling. Not that big of a deal.

88 ale January 28, 2014 at 1:01 PM

This must be our driver. He always throws the package on our porch and runs back to the truck. He doesn’t even bother to ring the doorbell

89 c90 January 29, 2014 at 6:47 PM

Honestly though.. I’d like to see people who complain about it work in his place for a month or two. These drivers are under time constraints by the management to get 150-250 packages delivered every day. So… think about doing that then jump on the bandwagon.

I see my stuff get thrown so I know where people are coming from. But give the guy a break.

90 betty January 31, 2014 at 9:29 AM

Unless the package said it was fragile, it is probably not that big of a deal as long as the item was packaged well. I ship allot and used to use USPS for years. I often joked that you have to package your item like they are going to play basketball with it so your items get there in good condition. I will never forget standing inside a post office picking up a package from the back docks after hours and a postal worker was sorting mail and tossed a small/medium package across the room into a big rolling bin that was at least 20-25 feet away. I though to myself that confirms the basketball theory. lol

91 former UPS employee February 6, 2014 at 9:29 PM

I worked the early morning pre-load shift for a couple years while I was working my way through school. Let me tell you – and I must stress that I am not exaggerating in the slightest – that just about every package you ship through UPS gets thrown from a truck, tumbles down conveyors and slides, and finally makes its way to a sorting belt where (due to the speed and volume) it gets tossed into a truck by a loader; maybe it’s one of the few that jams the belt and gets utterly flattened. We used to re-tape boxes all the time. I just wonder what people are picturing when they send their package off. No excuse for this guy, but I think most of us would have a totally different perspective if we were to see what this little box went through earlier that morning.

92 J. February 6, 2014 at 9:35 PM

If I had a son, he would look like this driver.

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